Please be aware that we have a 4 to 8 week turnaround on all our resin keepsake items (excluding Christmas – please check the home page during the Christmas period for up to date advice). This begins from the date we receive your inclusions – NOT the date your order was placed.

Please be mindful of this when ordering if you require your order for a specific date. We can send a gift voucher with the kit to collect your milk if it is likely the finished piece wont arrive in time for the date you require it for.

Please be aware that plated jewellery is a thin layer of your chosen precious metal plated over a sterling silver base. Over time, it is likely this plating will wear back to the original silver state; how long this takes varies person to person, but please be mindful of this when selecting a plated option as returns, refunds or replacements are not accepted for where an item's plating has worn.