Please be aware that we have a 4 to 8 week turnaround on all our resin keepsake items (excluding Christmas – please check the home page during the Christmas period for up to date advice). This begins from the date we receive your inclusions – NOT the date your order was placed.

Please be mindful of this when ordering if you require your order for a specific date. We can send a gift voucher with the kit to collect your milk if it is likely the finished piece wont arrive in time for the date you require it for.

Please ensure your ring size is correct at the point of ordering as this cannot be changed once we have ordered as all our rings are custom made to size as per each order. If you are unsure, please request a returnable ring sizer and we will send this with your kit to be returned with your milk. You can do this in place of inputting a ring size on the ring size drop down menu.

If the ring size is incorrect, a charge of £30 - £50 (dependant upon the ring) will be charged to order a replacement in the correct size.

If a plated version of this ring is requested, please be aware this is a thin plating over a sterling silver band; over time the colour will wear back to sterling silver. Replacements or refunds will not be offered for the plating wearing.

If you have added engraving, this may add up to an additional 3 weeks as we then need to send to the engravers once we've received the pendant from our suppliers.